The Marine Hotel

CONTACT: CELINE DIGGIN, HR MANAGER

At a Glance

Sector: Hospitality

Employees: 50

Product Installed: TMS (Time and Attendance software)

Client Objectives: Monitor lateness and absenteeism, reduce labour and administration costs

They say: “TMS is a system that provides all the requirements.”

Need to Monitor Absenteeism

The Marine Hotel is sister hotel to The Grand Hotel in Malahide. Similar to The Grand Hotel all staff members work on a two-week roster with the option of working on Sundays. Prior to the installation of TMS, Advance Systems’ time and attendance software, staff used daily time sheets to sign in and out. There was no way of monitoring lunch breaks, lateness, or absenteeism accurately. These sheets were then transferred manually to the payroll package. In 2002, Mr Al Ryan, Proprietor, decided to install TMS. 

Instant Reduction in Labour Costs

Managers noticed an instant reduction in their workload and in labour costs. Reports are readily available through the system, and therefore assist in the accurate forecasting of rosters. This resulted in less employees required for overtime on Sundays, which decreased the wages bill dramatically. The reports also highlighted problem areas to managers thus allowing them to tackle issues fast and efficiently. Administration costs were reduced and payroll staff used their time more effectively as all information is easily exported to the payroll system in their sister hotel, The Grand Hotel. 

TMS – “A System that Provides all the Requirements”

The working relationship between Advance Systems and The Marine Hotel is very good. Mr Al Ryan said "the confidence and eagerness to supply a system that would provide all the requirements that were needed made the choice easy as Advance Systems’ time and attendance solution had all of these attributes".